Microsoft Dynamics 365 Field Service

Jobbex, a company that empowers people and organizations by matching great talent with great projects, is looking for the next Microsoft Dynamics 365 Field Service to join one of our clients.

If you feel inspired to make a change and if you want to be part of the cool kid on the block, this opportunity is for you!

Be ready to find at Jobbex Portugal the transparent, friendly, and professional work environment you have been looking for.

Responsibilities:

Customer Support & Performance Monitoring

• Configure dashboards and reports (via Power BI or within Dynamics).

• Define key performance indicators (KPIs) in collaboration with the client.

• Ensure data accuracy and provide insights for continuous improvement.

Resource Availability & Scheduling

• Set up Schedule Board, technician resources, territories, shifts, skills, and automated scheduling rules.

• Train and support dispatchers in using the scheduling tools effectively.

Asset Management

• Configure asset models, locations, maintenance histories, and customer associations.

Preventive Maintenance & Performance Analysis

• Set up preventive maintenance agreements to auto-generate work orders.

• Define maintenance rules based on time intervals or usage metrics.

• Create alerts, automated workflows (via Power Automate), and custom reports.

Requirements:

• Proven experience with Microsoft Dynamics 365 Field Service.
• Proficiency with Power BI and Power Automate.
• Strong analytical skills and ability to define and manage KPIs.
• Hands-on experience configuring resources, schedules, assets, and maintenance contracts.
• Excellent communication skills and client-oriented mindset.
• Self-driven, proactive, and focused on continuous process improvement.

Enthusiastic?

If this opportunity sounds like your next challenge, apply and lets talk