Application Support

Jobbex, a company that empowers people and organizations by matching great talent with great projects, is looking for the next Application Support to join one of our clients.

If you feel inspired to make a change and if you want to be part of the cool kid on the block, this opportunity is for you!

Be ready to find at Jobbex Portugal the transparent, friendly, and professional work environment you have been looking for.

Responsibilities

• Provide 2nd and 3rd line application support, ensuring incident resolution and problem management.
• Monitor and manage service levels, implementing monitoring solutions to improve service control and reliability.
• Analyze incidents, identify root causes, and contribute to continuous improvement of internal processes and tools.
• Develop scripts and tools to support service management and task automation.
• Collaborate with technical and functional teams and maintain up-to-date documentation and support materials.
• Participate in 24/7 on-call support rotation.

Requirements

• Minimum 3 years of experience in application support (2nd/3rd line).
• Strong functional analysis and troubleshooting skills.
• Solid knowledge of SQL/MySQL and experience writing queries.
• Experience with scripting languages (e.g., Bash/KSH, Python, Perl).
• Understanding of Ethernet networks (TCP/IP) and REST APIs.
• Experience working with UNIX/Linux operating systems

Enthusiastic?

If this opportunity sounds like your next challenge, apply and lets talk.