About the job Portuguese speaking Customer Support Agent in Athens + relocation package
Do you like to help clients?
Would you like to work internationally in a sunny European capital?
We have an international opportunity for you: read this ad to find out more!
We're recruiting a Portuguese speaking Customer Support Representative in Athens with a relocation package,
to advise clients in one of these fields : Social Media , Telecommunication , Streaming platform , Automotive , Online Bank , Financial Services , Electrical Goods , New Technology , Fashion etc depending on the projects available.
Workster: Your Partner for an International Career
- We connect talented individuals with renowned international companies.
- You will be hired directly by one of our clients.
- We support you throughout the recruitment process to maximise your chances of success.
At Workster, we value Quality, Professional Ethics, Adaptability, Reliability and Continuous Innovation.
Your Role
- Provide customer service in Portuguese via telephone (incoming/outgoing calls), email or chat.
- Use English when necessary.
- Ensure customer satisfaction and provide professional support.
- Handle customer complaints by proposing appropriate solutions within the given deadlines.
- Work with other experts to resolve open cases.
- Maintain and update internal systems.
- Specific tasks will be discussed depending on the position selected.
Your qualifications
- Level C1 minimum in Portuguse and intermediate in English (B2) - Mandatory.
- High school diploma - Mandatory.
- Excellent written and oral communication skills.
- Experience in customer support, online or in person, is desirable.
- Resourceful and stress-resistant personality, able to adapt and remain calm in all situations.
- Passport/Identity card from a European country or resident card in Greece.
Benefits
- Gross salary between 1,000 and 1,200 per month (2 additional salaries per year).
- Relocation package if you come from abroad (travel assistance and accommodation).
- Join a multicultural team working with well-known international companies.
- Joining a company that invests in the career development of its employees.
- Health benefits and access to a variety of discounts.
- Comprehensive training provided by certified trainers.
- Participation in special events, community initiatives and social responsibility activities.
- Free Greek courses available online.
- Modern workspaces with relaxation areas.
- Work for a Great Place to Work certified company, promoting diversity and equal opportunities for all, regardless of gender, ethnic origin, religion, culture or age.
Recruitment process
- Pre-selection interview
- Online tests
- Interview with the client
Ready to give your career a boost?
Apply now! Our international recruitment team will be with you every step of the way.