Accounts & Administration Officer (Morning Shift, Office-based)

About Shore360

Shore360 is a 100% Australian-owned BP firm based in the Philippines, providing customized staffing and administrative support for international companies, handling recruitment, HR, IT, and office facilities so clients can focus on core business, offering transparent pricing, dedicated teams, and flexible setups.

Why Join Us
OCD Brilliance is growing fast, and we're looking for someone who wants to help shape that growth — not just keep the wheels turning. This is a chance to bring fresh thinking and real initiative to a business that's genuinely open to new ideas, with the potential to take on more responsibility, specialise, or move into a leadership role as we scale.

About the Role
OCD Brilliance is a growing NDIS provider based in Perth, and we're looking for an organised, proactive Accounts & Administration Officer to support our team as we expand. This is a mixed role — around 70–80% administration and operations, and 20–30% accounts — ideal for someone who enjoys variety and wants to grow with a business that's scaling up.You'll work closely with the business owners and field team to keep participant administration, scheduling, communication, and invoicing/payroll running smoothly.What You'll Do

• Provide day-to-day admin and operational support, monitor inboxes, and handle participant/family/support worker enquiries
• Schedule and coordinate support worker shifts using ShiftCare
• Prepare weekly NDIS invoices and process fortnightly payroll (Xero, Easypayslip)
• Maintain accurate participant records, service agreements, and documentation
• Support bank reconciliations, AP/AR, and basic bookkeeping
• Continuously look for ways to improve our processes, systems, and workflows — and help put those ideas into action

What We're Looking For

• 3+ years' experience in administration, operations, or accounts/bookkeeping
• Comfortable with Xero and Microsoft 365 — especially Outlook, Teams, and Word
• Tech-savvy and a fast learner — experience with ShiftCare is a plus, but not required; prior experience with Easypayslip isn't needed either, as long as you can pick up new systems quickly
• A self-starter who takes initiative, not just someone who follows instructions — we want someone who constantly looks for better ways of doing things
• Great communicator, highly organised, comfortable working independently, and confident handling participant enquiries
• Experience in NDIS, disability, aged care, or community services is a plus
• Available during Perth business hours

Shore Xtra Perks

• Attendance Bonus – Earn up to ₱5,000 every pay run for perfect attendance
• Fixed Weekends Off (Saturday & Sunday) for work-life balance
• Unlimited Barista Coffee during shifts
• Free Parking & Shuttle Service
• Premium Game Lounge for relaxation and recreation
• Social Passion Clubs (Photography, Dance, Fitness, Book, Music)
• Monthly Team Events with prizes and rewards
• Referral Incentives for successful candidate referrals
• Statutory Benefits: Maternity, Paternity, Solo Parent Leave, Magna Carta for Women, OT Pay, and Premium Pays
• Employee referral incentives (Bronze)