Job Openings Accounts Receivable Officer

About the job Accounts Receivable Officer

About Shore360

Shore360 is a 100% Australian-owned BP firm based in the Philippines, providing customized staffing and administrative support for international companies, handling recruitment, HR, IT, and office facilities so clients can focus on core business, offering transparent pricing, dedicated teams, and flexible setups.

Organisational Relationships

  • Accounts & Finance Department
  • Purchasing Department
  • Customer Service
  • Administration
  • Warehouse Staff
  • Management

External

  • Customers
  • Suppliers

Scope
Reporting to the Accounts Receivable Supervisor the scope of this role is to help manage and reduce debt to the business and facilitate account reconciliation.

Key Accountabilities

  • Maintenance and reconciliation of debtor accounts
  • Setting up debtor accounts
  • Debt collection
  • Minimising overdue accounts/risk assessment
  • Answering internal/external customer queries
  • Maintenance of Credit Holds on a National level
  • Process payment receipting
  • Filing of accounts documents
  • Perform a range of administrative and clerical functions to support the business
  • Ad hoc tasks and special projects

Essential Criteria

  • Experience in an accounting environment and maintaining financial records
  • Good working knowledge of the Pronto System or similar accounting software applications
  • Excellent numerical, keyboard and data entry skills
  • Demonstrated organisational skills and ability to prioritise tasks
  • Excellent interpersonal and communication skills, within a service oriented environment
  • Demonstrated ability to work independently and as part of a team in a busy office
  • Ability to deal with confidential information in a professional manner
  • High attention to detail – accuracy is essential
  • Able to communicate clearly, effectively and confidently across all aspects of business
  • Able to compose and issue business documentation (i.e. emails, general correspondence)
  • Excel – must be competent
  • Microsoft Suite – must be competent

Desirable Criteria

Knowledge gained in a wholesale distribution industry with a high level of SKUs and multi- site national operation

Training and Qualifications 

Essential

  • Grade 10 numeracy and literacy levels

Desirable

  • Certificate III or higher in Accounting and Bookkeeping

Physical Capabilities
Able to use a computer and phone.

  • Repetitive tasks e.g. typing.
  • Sitting for long periods.
  • Handling, moving and lifting office equipment and supplies.
  • Able to crouch, squat and kneel.
  • Able to hear instructions and safety alarms

Other Requirements
Strict Confidentiality of Company information

Key Performance Indicators

  • Average debtor days is at 37.7 or below
  • Overdue individual team balance to be at 12% or below at end of month
  • Monthly report on debtors at 120+ days
  • Sales Team report for balances rolling into 90 days
  • Credit holds older than 6 weeks to be actioned
  • PBD report to be processed monthly and actioned
  • Quarterly report on customer credit limit evaluation

Safety Requirements

  • All accidents and incidents reported to Supervisor/Manager immediately.
  • All hazards are recorded in Connx within 24 hours and action is taken to eliminate the hazard to avoid injury at the time.
  • Correct method for manual handling is followed

Conduct and Professional Standards
The Company's Conduct and Professional Standards form an important component all PD's. An employee's ability to meet role requirements includes these.

Teamwork & Trust

  • All employees are expected to demonstrate a high level of teamwork and trust by:
  • Relying on others to play their part
  • Respecting and supporting each other
  • Understanding that we will accomplish more together than we can individually
  • Communicating openly and with respect
  • Encouraging and empowering individual input
  • Celebrating success as a team
  • Actively contributing to a positive workplace culture
  • Embracing and valuing diversity and treating all colleagues equitably

Accountability

  • All employees are expected to demonstrate willingness to accept accountability for their own performance in:

Making good sound Commercial decisions Keeping promises to customers and fellow staff Continually looking to improve their own performance Managers leading by example; to help and develop others

Sense of Urgency

All employees are expected to act with a sense of urgency by: 

  • Taking initiative 
  • Acting sooner rather than later 
  • Being a 'Doer' not a 'Talker' 
  • Thinking like a market leader

Safe & Healthy Workplace
Employees are the Company's most valued assets and their health and safety is the number one priority. To achieve the goal of Zero injuries, Health and Safety is everyone's responsibility. All employees are required to: 

  • Maintain a Safe and Healthy work environment
  • Treat Safety and Wellbeing as a priority 
  • Comply with WHS policies and processes
  • Report hazards and all injuries

Engagement
Employee's level of engagement is a measurement of the Company's success based on and employee's level of satisfaction of the following:

  • Enjoys coming to work
  • Believes in the Company's ability to achieve Is passionate about what they do 'day to day' to contribute
  • Contributes ideas and values others contributions
  • Is able to communicate effectively at all levels
  • Uses informal as well as formal communication networks
  • Contributes positively and constructively at meetings
  • Shares information openly

Corporate Governance

  • Acts and demonstrates ethical behaviour
  • Reports unethical and improper behaviour
  • Comply with company policies and procedures
  • Operate in accordance with company Code of Ethics
  • To execute the duties described in this document to the best of your ability and in the best interests of the Company

Shore Xtra Perks

  • Day 1 HMO Coverage
  • Attendance Bonus – Get a chance to earn ₱5,000 every pay run for consistent, perfect attendance.
  • Fixed Weekends Off – Enjoy a guaranteed work-life balance with Saturdays and Sundays off.
  • Unlimited Barista Coffee all shift long
  • Free Parking & Shuttle
  • Premium Game Lounge – Relax and recharge in our dedicated on-site recreational zone
  • Join our Social Passion Clubs to connect with like-minded peers and bring your whole self to work every day: Photography Club, Dance Club, Fitness Club, Book Club, Music Club
  • Engaging Monthly Events – Experience a vibrant culture with regular team activities and celebrations with amazing prizes and rewards
  • Referral Incentives – Get rewarded for bringing top talent to the team via our referral program.
  • Statutory Benefits: Maternity, Paternity, and Solo Parent Leaves, Magna Carta for Women, OT, and Premium Pays

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