Agent Support Technique Avancé / Technical Customer Support

We are seeking Technical Customer Support Agents to assist users with system issues, platform usage, and technical troubleshooting. This role suits candidates with technical aptitude and customer-oriented professionalism.

Responsibilities

Diagnose and resolve technical problems
Guide users through solutions
Document incidents
Collaborate with technical teams
Support service optimization

Profile

Fluent French and English
Technical problem-solving skills
Customer service orientation
Strong communication abilities

What We Offer

Technical training
Stable employment
Career growth opportunities
International environment