Spécialiste Support Plateforme / Multilingual Platform Support Specialist French

We are seeking Platform Support Specialists to assist users with account, functionality, and service-related inquiries on large digital platforms. This role combines customer service, operational accuracy, and digital awareness.

You will guide users, troubleshoot issues, and ensure consistent service quality across all interactions.

Responsibilities

Support platform users through structured workflows.
Resolve functional and account-related issues.
Identify recurring issues and improvement opportunities.
Document actions and solutions accurately.
Meet service performance targets.

Profile

Fluent French and English.
Strong digital literacy.
Customer-centric and detail-oriented.
Previous platform or customer support experience preferred.

Offer

Paid training, international environment, career growth programs, stable employment.