Debt Collector

Job Purpose:

To collect outstanding payments from customers efficiently while maintaining good business relationships and ensuring continuous cooperation with clients across different sectors.

Duties & Responsibilities:

• Follow up on customer accounts and ensure timely collection of payments.
• Communicate with clients in a professional and polite manner to facilitate collections.
• Visit customers when needed to collect payments or resolve issues.
• Prepare simple reports on collection status and overdue payments.
• Coordinate with Sales and Customer Service to resolve any billing issues.
• Follow up on returned cheques and report to management.
• Keep customer records and collection data updated.
• Comply with company policies related to credit and collections.

Requirements:

• Previous experience in collections or accounting is preferred.
• Good communication and negotiation skills.
• Professional and polite.
• Basic knowledge of invoicing and collection processes.
• Good skills in Microsoft Office, especially Excel.

Skills:

• Organized and responsible
• Good time management
• Professional and reliable
• Ability to build good relationships with customers