L&D Officer

Job Summary:

The Learning and Development Officer is responsible for driving a culture of continuous learning and professional growth at Havelock One. This role will assess organizational training needs, design and deliver impactful learning solutions, and evaluate program effectiveness to ensure employees are equipped with the skills, knowledge, and certifications required to excel in the construction industry. The Officer will ensure all initiatives align with Havelock Ones strategic objectives, compliance requirements, and industry best practices.

Key Responsibilities:

1. Training Needs Analysis

Conduct regular skills gap analyses across departments and project sites.

Collaborate with business managers, management, and HR to identify and prioritize training needs.

Monitor industry trends, regulatory changes, and emerging construction methodologies to keep training content relevant and future focused.

2. Program Design & Development

Design, update, and customize training modules on topics such as project management, Lean construction, technical skills, and soft skills (communication, leadership, teamwork).

Develop blended learning solutions, including instructor-led sessions, e-learning, simulations, and on-site coaching.

Ensure all programs comply with legal, certification, and company standards, and support employee career progression.

3. Program Delivery & Facilitation

Organize and facilitate engaging training sessions across multiple sites (travel may be required).

Coordinate with external trainers, vendors, and industry bodies for specialized programs.

Maintain up-to-date training schedules, materials, and participant records.

4. Evaluation & Continuous Improvement

Measure training effectiveness using surveys, feedback, assessments, and on-the-job performance metrics.

Analyze data to refine and enhance learning programs, ensuring alignment with evolving business needs.

Track and report on key training KPIs (participation rates, certification achievements, ROI).

5. Stakeholder Engagement & Communication

Communicate training plans, schedules, and updates clearly to employees and management.

Foster a culture of continuous learning through newsletters, announcements, and employee recognition.

Partner with HR to integrate L&D initiatives into performance management and career development pathways.

6. Learning Administration & System Management

Manage the Learning Management System (LMS) for course registrations, tracking, and reporting.

Maintain accurate training records for compliance, audits, and regulatory requirements.

Qualifications & Experience Required:

Bachelors degree in human resources, Education, Organizational Psychology, or a related field.

Minimum 5 years of experience in Learning & Development, preferably within construction, engineering, or heavy industry.

Strong knowledge of construction safety regulations and technical training methodologies.

Proven ability to design and deliver effective in-person and digital training programs.

Excellent communication, presentation, and interpersonal skills.

Proficiency in MS Office and LMS platforms.

Preferred:

Professional certifications (e.g., CPTD, PMP).

Experience with e-learning authoring tools (e.g., Articulate, Adobe Captivate).

Familiarity with digital learning trends, microlearning, and mobile learning solutions.

Key Competencies

Strategic thinking and problem-solving

Stakeholder management and influencing skills

Adaptability and innovation in learning approaches

Data-driven mindset for measuring impact and ROI