IT Support – F&B

Responsibilities
* Provide first-line technical support to employees, addressing hardware, software, and network issues.
* Troubleshoot and resolve computer problems, printer malfunctions, and other technical difficulties.
* Install and configure software applications, operating systems, and hardware peripherals.
* Maintain and monitor network systems, ensuring optimal performance and security.
* Assist in the implementation and maintenance of IT security measures.
* Document technical procedures and solutions for future reference.
* Contribute to the ongoing improvement of our IT infrastructure and support processes.
* Stay up-to-date with the latest technological advancements and industry best practices.

Qualifications
*Bachelors degree in computer science or related field.

*1-5 years of experience in a similar IT Support role within Food & Beverage.

*Cisco Certified Network Associate (CCNA)
* Strong knowledge of computer hardware, software, and networking principles.
* Proficiency in troubleshooting and resolving technical issues across various platforms.
* Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.
* Ability to work independently and as part of a team.
* Strong problem-solving skills and a proactive approach to identifying and resolving issues.
* A relevant IT qualification or certification would be advantageous