Admin Assistant

Position Summary:

The Admin Assistant will support the day-to-day administrative operations of the long-term care facility. This role ensures efficient office management, Coordination across departments, accurate documentation, and effective communication between staff, residents, families, and external stakeholders.

Key Responsibilities:

General Administration

Working closely with across the departments.

Handle incoming and outgoing correspondence, emails, and documentation.

Maintain filing systems (digital and physical) for residents, staff, and facility records.

Assist with data entry, reports, and preparation of presentations.

Provide clerical support to the Facility Manager and Admin Coordinator.

Resident & Family Support

Assist in processing admission, discharge, and transfer paperwork.

Support residents and families with non-clinical inquiries in a professional and empathetic manner.

Help coordinate resident activities and events when required.

Operations & Logistics

Schedule meetings, appointments, and staff rosters as directed.

Monitor and order office supplies and maintain stock records.

Coordinate courier services, transport, and small-scale procurement requests.

Assist in arranging facility maintenance requests and vendor visits.

Compliance & Documentation

Support in maintaining accurate administrative and healthcare records.

Assist in preparing documents for audits, inspections, and quality checks.

Ensure confidentiality of resident and staff information at all times.