Business Analyst

We are seeking a Business Analyst to analyze system operations and business processes, identify efficiency improvements, and support the development and enhancement of IT applications. This role serves as a key liaison between business units and IT teams.

Key Responsibilities

Analyze systems and procedures to evaluate effectiveness and recommend improvements

Support installation and modification of systems, including documentation and process design

Coordinate and support application development across multiple projects

Troubleshoot software and technical issues and recommend system enhancements

Analyze corporate data, verify database integrity, and resolve data issues

Develop and maintain technical documentation, procedures, and user guides

Participate in IT project design phases and steering committees

Act as a liaison between business units and IT to resolve application issues

Assist in creating system design and functional specifications

Perform other duties as assigned

Qualifications

Bachelors degree in Business, Information Systems, or related field (or equivalent experience)

Experience in business analysis or IT systems support

Strong analytical, documentation, and communication skills

Ability to manage multiple projects and priorities