IT Support Specialist

We are looking to hire (IT Support Specialist) (Saudi National) to monitor and maintain the computer systems and networks of an organization. You will be installing and configuring computer systems, diagnosing hardware and software faults and solving technical and applications problems, either over the phone or in person.

Responsibilities:

• Troubleshoot and resolve hardware, connection, printer and software issues reported to the Service Desk 
• Update network applications as required
  
   Maintain daily tape backup and off-site tape storage
•  Troubleshoot and resolve all problems encountered with hardware and software. Escalate requests to the appropriate party, as needed. Replace or repair defective parts and equipment.
•  Conduct technology training for new users
•   Provide support to the Technology team
• Conduct briefings and demonstrations for users to enhance system
• productivity
• Assist in the development of training coursework and materials
•   Maintain and expand knowledge base in area of expertise
•  Attend courses to develop and keep skills and knowledge current
•  Comply with continuing education requirements
•  Increase efficiencies, technical ability and interpersonal skills
•  Perform routine server monitoring and performance bench marking
•  Monitor and remove virus, spyware, and other non-authorized software
•  Complete special projects as requested
•  Designing, Configuring, Maintaining and Expanding the Network.

Qualifications:

• Must Be Saudi National.
• Must Have IT Experience.
• Bachelor degree of computer science or any related field.
• Must be based in Riyadh, Saudi Arabia or willing to reallocate to Riyadh.
• Must be out of work for more than three months.