Admissions Clerk - City Hospital

Position - Admission Clerk

KEY RESPONSIBILITIES

• Receive patients into admitting booth with a positive friendly approach and attitude.
• Inform patients of payment procedures, clarifying medical aid / private fee split.
• Inform private patients of the deposit to be paid and that the balance of their account is to be settled on discharge.
• Respect the confidentiality of patients, visitors and doctors requirements, addressing their needs with maturity and concern.
• Accept deposits and issuing of receipts for patient deposits e.g. maternity bookings, future operations (cosmetic plastic surgery) etc. ensuring security of monies by placing in the drop safe refer to Cash Policy.
• Administration controls relating to Cash Collections.
• Must be able to work under pressure, independently and unsupervised.

MINIMUM REQUIREMENTS

• Must have Matric.
• Must be computer literate.
• Experience with the Delta 9 system is required.
• Must have minimum 1-2 years relevant hospital experience.
• Must be prepared to do shiftwork (Night shift / Day Shift)
• Must have experience with Medical Aids and Pre-authorizations Essential.
• Must have knowledge of admissions is essential.
• The ideal person will have willingness to assume job ownership, work independently and apply principles of continuous improvement.
• Switchboard experience would be an added advantage.