Remote Vacations Specialist

Job Title: Remote Vacations Specialist

Location: Remote

About the Company

Joyful Events Travel Agency is a professional travel services company that provides vacation planning and booking support for leisure travelers. Our team assists clients with cruises, resort stays, and guided vacations by coordinating arrangements through established travel suppliers.

Role Summary

The Remote Vacations Specialist assists clients with researching, planning, and coordinating leisure travel arrangements. This role focuses on customer service, accurate booking support, and clear communication with clients and travel suppliers in a remote work environment.

Primary Responsibilities

Assist clients with vacation planning for cruises, hotels, resorts, and packaged trips

Research travel options based on client preferences and budgets

Coordinate reservations and verify booking details for accuracy

Communicate with travel suppliers to confirm availability and arrangements

Provide general destination and itinerary guidance to clients

Respond to client inquiries via email, phone, and online platforms

Maintain organized client records and booking documentation

Follow company procedures and service standards for all bookings

Required Qualifications

Strong written and verbal communication skills

Customer-service mindset with professional communication habits

Good organizational skills and attention to detail

Ability to work independently in a remote setting

Basic computer and internet navigation skills

Reliable internet access

Minimum age of 18

Eligible to work with clients in approved regions

Prior travel industry experience is helpful but not required — training provided

Position Details:

Fully remote role

Flexible scheduling based on service needs

Structured onboarding and ongoing training provided

Supportive team environment

Growth opportunities based on performance and quality standards