IT Specialist

The Information Technology Specialist is responsible for the effective operation of information technology (IT) services and support across the organization.

The Information Technology Specialist serves as a technical expert for the development, implementation, management, and support of systems and networks. The IT specialist plans and carries out exciting, complex assignments and develops new methods and approaches in a wide variety of IT specialties. They evaluate new and enhanced approaches to delivering IT services; test and optimize the functionality of systems, networks, and data; and define technical requirements. The Information Technology Specialist is responsible for providing various forms of computer-related technical assistance and improving the efficiency of the work of the staff through the use of technology.

Job Duties

Responsible for maintenance and backup of internal development servers
Responsible for maintaining telecommunication and web systems
Support of legacy desktops, laptops, and servers
Evaluate new hardware and software to meet company requirements
Maintain inventory of internal licenses and tracked compliance
Design and generate reports as requested
Establish procedures to ensure the readiness, quality, and accuracy of websites and online platforms, providing guidance and training to staff
Provide technical advice and assistance to office staff as needed