Executive Housekeeper

OBJECTIVE

• Responsible for maintaining a smooth and efficient operations of the housekeeping department; Sees to it that housekeeping maintenance is carried out in accordance with prescribed standards and policies.

LOCATION

Kandima Maldives

REPORTS TO

General Manager

QUALIFICATION & EXPERIENCE

Diploma/Degree in Hotel Management specializing in Housekeeping, or related professional area. Minimum 2 years of working experience in the similar or managerial position at hotel or resort.

KEY DUTIES / RESPONSIBILITIES

• Determine the operational requirement of his/her department and coordinates w/ purchasing department for the procurement of said items.

• Coordinate periodic inventory of housekeeping items and supplies, keeping track of losses and breakdown equipment.

• Establish the goals of his department; plans out activities geared toward the attainment of his/her objectives and compares actual achievement against goal.

• Take corrective action for any problem affecting the operations in his/her department; attend to customers complaints; coordinates w/ department concerned for necessary action.

• Organize the work force by establishing his staffing requirement, hiring and training his staff to meet the job requirement and by delegating assignments and responsibilities.

• Control service and labour cost to keep operational expenses to the maximum and within the limits of the budget.

• Prepares and submit reports regarding losses of housekeeping items as well as other pertinent information as required by the management; prepares and submits accomplishment report as needed

• Sees to it that house rules and housekeeping policies are carried out by the respective units under him/her.

• Establish or up-grades policies & procedures to improved housekeeping operations.

• Conduct regular meeting with his/her staff.

• Attends to the performance evaluation of his/her staff; conducts appraisal interview.

• Performed other duties as assigned by the superior or management

• Working Conditions:
• Office Space:
• Permanent desk at the housekeeping Office.
• Technological Support (Computer, Landline Phone Connection etc.):
• To be provided with landline phone connection, computer (with internet access and e-mail)
• General:
• Subject to the fact that you may from time to time be expected to work outside normal hours in order to meet reporting deadlines and take full responsibility of the department thereby extending his/her support whenever needed.

Performance Standards

• Specific financial measures of performance: To be agreed at each appraisal.
• Frequency of appraisal: Performance to be appraised annually.
• Appraiser: To be appraised by the RDM/RM.

This is not an exhaustive list of responsibility; it is only an indication of the duties and responsibilities expected from you. You could be subject to any other duty and responsibility by the management as and when required.