Game Assistant

KEY DUTIES / RESPONSIBILITIES

•  Greet customers warmly and provide guidance on game selection, rules, and equipment usage.

• Assist customers with setting up and operating gaming consoles, VR equipment, and other interactive games.

• Offer recommendations and tips to enhance the gaming experience.

• Perform routine checks and maintenance to ensure all equipment is functioning properly.

• Report major technical issues to the management team for further action.

• Promote special offers, memberships, and upcoming events to customers.

• Build rapport with guests to encourage repeat visits and positive word-of-mouth.

• Work closely with other cast members, including servers and bartenders, to provide a seamless guest experience.

• Passion for gaming and creating memorable experiences for guests.

• Performs other related duties as necessary or assigned.

• Familiarity with event planning and coordination

• Ability to work flexible hours, including evenings, weekends, and holidays.

QUALIFICATION STANDARDS

Education: GCE O' level, completed secondary schooling.

Experience: Minimum 2 years' customer service, preferably have Knowledge of popular gaming consoles, VR systems, and interactive games

Others: Excellent verbal and written communication skills, positive attitude, Friendly, outgoing, and approachable personality

WORKING CONDITIONS:

• Office Space:
• PlaySpace Outlet - the Kandima Maldives

PERFORMANCE STANDARDS:

• Specific financial measures of performance:
• To be agreed at each appraisal
• Specific non-financial measures of performance:
• To be agreed on recruitment and at each appraisal.
• General measures of performance:
• As a senior member of the department, he/she is required to set the highest standards of performance both within his department and as an example for others outside his department.
• Frequency of appraisal:
• Performance to be appraised annually
• Appraiser:
• To be appraised by the  PlaySpace Outlet Manager.

This is not an exhaustive list of responsibility; it is only an indication of the duties and responsibilities expected from you. You could be subject to any other duty and responsibility by the management as and when required