German-speaking Senior Business Travel Consultant

German-speaking Senior Business Travel Consultant – Remote (Portugal)

Introduction

A leading global travel management company is recruiting German-speaking Senior Business Travel Consultants to join their virtual team in Portugal. In this role, you will provide high-touch, premium support to corporate travelers from major international organizations. You will be responsible for managing complex travel itineraries and ensuring a seamless, end-to-end booking experience while adhering to corporate travel policies.

Your Role

• Travel Management: Handle complex, multi-segment travel bookings including international flights, rail, hotel accommodations, and car rentals.
• Consultative Service: Provide expert advice on travel regulations, visa requirements, and optimal routing to enhance the traveler experience.
• Technical Support: Assist corporate clients with navigating self-service travel platforms and mobile apps.
• Problem Resolution: Efficiently manage re-bookings, cancellations, and disruptions, providing calm and effective solutions during travel emergencies.
• Compliance: Ensure all bookings strictly adhere to the specific travel policies of the client company and global industry standards.
• SLA Management: Deliver timely and accurate responses in line with established Service Level Agreements (SLAs).

Your Qualifications

• Languages: Native or near-native proficiency in German (C1/C2) and a strong command of English (B2/C1).
• Experience: Significant experience in the travel industry, specifically in corporate/business travel or as a GDS-trained travel agent.
• Systems: Proficiency in Global Distribution Systems (GDS) such as Amadeus, Sabre, or Galileo is essential.
• Skills: Strong organizational skills with the ability to manage multiple complex itineraries simultaneously.
• Soft Skills: Exceptional communication, a customer-first mindset, and the ability to work independently in a remote setting.
• Eligibility: Must be based in Portugal and hold EU citizenship or a valid Portuguese work permit.

The Offer

• Location: Fully remote (Work From Home) within Portugal.
• Schedule: Full-time position with a stable shift pattern.
• Training: Comprehensive, fully paid professional training on specific client systems and protocols.
• Remuneration: Competitive base salary aligned with senior-level experience.
• Benefits: * Private health insurance.
  • Meal allowance.
  • Holiday and Christmas bonuses.
• Culture: Join a multicultural team within a global organization that values a progressive company culture and professional development.

Are you an experienced travel professional looking for a senior remote role? Apply today to join the business travel team in Portugal!