Greek-Speaking Travel Advisor

Greek-Speaking Travel Advisor – Katowice, Poland

Introduction

We are partnering with a leading international customer experience provider to recruit Greek-speaking Travel Advisors for an on-site role in Katowice, Poland. This position is designed for individuals who have a passion for travel and enjoy helping international travelers solve requests in a dynamic, multicultural setting. It serves as a solid entry point into the travel industry with long-term professional development potential.

Your Role

• Customer Interaction: Support travelers via phone, chat, and email, ensuring professional, friendly, and engaging communication.
• Reservation Management: Manage hotel and flight bookings as well as car rentals.
• End-to-End Support: Assist customers throughout their entire journey, ensuring they feel heard, supported, and valued.
• Data Security: Handle sensitive and confidential customer information with a high degree of responsibility and accuracy.
• Brand Ambassadorship: Contribute to a positive brand image by maintaining high service standards and a customer-first mindset.
• Team Collaboration: Work closely with a dynamic, international team to deliver consistent service excellence.

Your Qualifications

• Languages: Proficiency in Greek at C1 level or higher (spoken and written) and English at B2 level for internal communication and training.
• Technical Skills: Good computer literacy and confidence using MS Office applications.
• Soft Skills: Strong communication, organizational, and problem-solving abilities.
• Attitude: A customer-oriented mindset with a friendly and professional approach.
• Location: Availability to work on-site at the office in Katowice.
• Experience: Previous experience in customer service or a similar role is a plus but not mandatory.

The Offer

• Contract: Full-time employment contract.
• Schedule: Structured shift schedule during weekdays only (typically Monday–Friday, 09:00 – 18:00).
• Remuneration: Competitive base salary (approx. 6,500 PLN gross per month).
• Training: Fully paid professional training program delivered in English (includes practical onboarding).
• Relocation Support: Comprehensive package provided, typically including flight/train ticket reimbursement and temporary hotel accommodation (e.g., 14 nights).
• Health & Wellbeing: Private health insurance (e.g., Luxmed), group insurance, and a sports/leisure program.
• Growth: Access to learning and development programs, language courses, coaching, and mentoring.
• Environment: A vibrant, multicultural work environment with social activities, internal events, and team celebrations.

Are you a Greek speaker ready to launch an international career in the heart of Europe? Apply today to join the team in Katowice!