Portuguese Speaking Customer Support – Social Media & Digital Platforms

Portuguese Speaking Customer Support – Social Media & Digital Platforms

Location: Greece – Athens On-site or Remotely within the country (Relocation Mandatory)

Professional Community Management in a Global Environment

We are seeking a professional Portuguese-speaking Social Media Support Specialist to join our international digital platforms team. This role is ideal for individuals who are passionate about digital communication and community dynamics, offering the opportunity to represent a world-leading social media brand. Based in Greece, you will benefit from a high standard of living, exceptional local cuisine, and a professional work environment that values international expertise.

Key Responsibilities

• User Support: Assist Portuguese-speaking users and content creators with account management, security settings, and monetization features.
• Content Integrity: Review and resolve inquiries regarding community standards and platform policies to ensure a safe and positive user environment for the Portuguese market.
• Technical Troubleshooting: Identify and report platform bugs, connectivity issues, and software glitches to the global technical team.
• Quality Assurance: Deliver clear and efficient solutions via chat, email, and digital channels, maintaining the high service standards of a global social media leader.

Requirements

• Language: Native or C2-level Portuguese and professional proficiency in English.
• Legal: Mandatory EU Passport or a valid permit to work in Greece. (Note: Residence permits from other EU member states are not valid for employment in Greece).
• Professionalism: A deep understanding of social media dynamics and digital trends with a solution-oriented mindset.
• Skills: Excellent communication skills and the ability to handle high volumes of digital interaction with precision.

Relocation & Benefits

• Relocation Package: Paid flight to Greece and 2 weeks of hotel accommodation upon arrival to ensure a smooth transition.
• Work Flexibility: Choose between our modern, high-tech hub in Athens or work 100% remotely from any location within Greece.
• Financial Package: Competitive monthly salary with 14 payments per year (including Christmas, Easter, and summer bonuses) and performance incentives.
• Professional Perks: Full paid training, private health insurance, and structured career development opportunities in the digital sector.
• Lifestyle: Enjoy a lower cost of living and 300 days of sunshine, allowing for an active and rewarding lifestyle outside of work.

Join Our Team

Experience a career that values your skills while offering a lifestyle upgrade in the heart of the Mediterranean. Submit your application today and begin your professional journey with us in Greece.