German-Speaking Inbound Sales Advisor

German-Speaking Inbound Sales Advisor

Introduction

A leading German outsourcing company is seeking motivated German-speaking Inbound Sales Advisors for their team in Burgas, Bulgaria. In this role, you will be the first point of contact for customers of a major telecommunications provider, assisting with account inquiries while identifying opportunities to offer additional products and services. This position offers high flexibility with part-time or full-time options and a structured, weekday-only schedule.

Your Role

• Customer Support: Process incoming customer inquiries via email and telephone for a telecommunications company.
• Problem Solving: Assist customers with billing issues, contract details, tariff changes, and general account management.
• Upselling: After resolving initial inquiries, proactively offer additional products and services to drive sales and enhance customer value.
• Representation: Provide professional and high-quality representation of the company in every interaction.
• Documentation: Ensure all customer data and interaction details are accurately recorded in the internal system.

Your Qualifications

• Languages: Fluent in German (at least B2+ level), both written and spoken.
• Location: Residence in or near Burgas, or willingness to relocate to the area.
• IT Skills: Good PC skills and comfortable with daily digital tool usage.
• Communication: Excellent verbal and written communication skills with a customer-centric approach.
• Attributes: Helpful, reliable, and a strong team player.

The Offer

• Location: On-site in Burgas, Bulgaria.
• Contract: Permanent, long-term employment contract for a secure workplace.
• Schedule: Weekdays only (between 09:00 and 21:00); weekends are always free.
• Flexibility: Choice of 4, 6, or 8-hour workdays based on your preference.
• Remuneration: Attractive base salary supplemented by monthly performance-based bonuses.
• Health: Private health insurance and additional health-related benefits.
• Perks: Paid breaks, meal allowance, home office allowance, and contribution to travel costs for those outside the city.
• Vacation: Up to 26 days of planned annual leave.
• Culture: Progressive company culture with team events and a comprehensive onboarding program.

Are you a communicative professional looking for a balanced sales role in a beautiful coastal city? Apply today to join the team in Burgas!