Croatian-Speaking Content Moderation Specialist

Croatian-Speaking Content Moderation Specialist

Introduction

A global outsourcing leader is seeking Croatian-speaking Content Moderation Specialists to join their Trust & Safety team in Lisbon, Portugal. In this role, you will be on the front lines of digital safety, ensuring a compliant online environment by reviewing user-generated content against platform policies. This is a perfect opportunity for detail-oriented individuals who want to start an international career in a dynamic, fast-paced tech environment.

Your Role

• Content Assessment: Review and analyze a wide variety of user-generated content (text, images, videos, ads, and web pages) to ensure compliance with global Trust & Safety guidelines.
• Violation Management: Identify and flag content that violates policies, including hate speech, harassment, misinformation, and other prohibited materials.
• Technical Escalation: Utilize internal specialized tools to label and escalate sensitive or non-compliant content to higher-level departments when necessary.
• Performance Standards: Maintain high levels of accuracy and quality while consistently meeting daily and weekly productivity targets.
• Collaboration: Participate in feedback and calibration sessions with the internal team to refine moderation strategies.
• Market Flexibility: Support additional workflows or linguistic markets as needed to meet evolving business demands.

Your Qualifications

• Languages: Native or fluent proficiency in Croatian (C2) and a good command of English (B2+).
• Attention to Detail: Strong ability to interpret and apply complex moderation guidelines consistently.
• Resilience: Comfortable and objective when working with sensitive or potentially disturbing content.
• Work Ethic: Ability to work independently and efficiently in a high-volume, fast-paced digital environment.
• Technical Skills: Basic digital literacy and confidence in using various online moderation tools and platforms.

The Offer

• Location: Modern office in Lisbon, Portugal.
• Contract: Full-time Portuguese employment contract (40 hours/week).
• Training: Fully paid professional training provided in English.
• Remuneration: Competitive salary including monthly holiday and Christmas bonuses.
• Relocation Support: Comprehensive package available, including flight reimbursement and provided accommodation for eligible candidates.
• Health & Wellness: Private health insurance provided from day one and a monthly meal allowance.
• Culture: Work in a multicultural team within a progressive and supportive company culture.
• Growth: Significant career development opportunities within a global organization.

Are you ready to make the internet a safer place? We are looking for sharp, responsible individuals to join our safety operations. Apply today and join the team in Lisbon!