German-speaking Inbound Sales Specialist

German-speaking Inbound Sales Specialist

Introduction

A leading German business process outsourcing company is seeking German-speaking Inbound Sales Specialists for their team in Ruse, Bulgaria. Supporting a worldwide leader in telecommunications, this role focuses on resolving customer inquiries while identifying opportunities for service upgrades and product cross-selling. This is an ideal position for target-oriented individuals looking to build a career in a modern, dynamic environment with a globally recognized brand.

Your Role

• Inbound Management: Handle incoming customer calls regarding typical account queries, billing issues, and service difficulties.
• Effective Resolution: Resolve client concerns in a polite, effective, and professional manner.
• Sales Identification: Once the primary issue is resolved, identify opportunities to cross-sell or up-sell additional products and services.
• Commission Achievement: Work towards individual performance targets to earn competitive sales commissions.
• Professionalism: Provide high-quality service that aligns with the standards of a world-leading telecommunications firm.

Your Qualifications

• Languages: Excellent written and verbal communication skills in German (B2+ level).
• Experience: Previous experience in Customer Service (CS) or Sales is considered a significant advantage.
• Aptitude: Target-oriented, stress-resistant, and able to thrive in a fast-paced environment.
• Location: Must be based in Ruse or willing to relocate to the city.
• Teamwork: Strong team-player mentality with the ability to contribute to a collaborative environment.

The Offer

• Location: Modern office environment in Ruse, Bulgaria.
• Remuneration: Excellent compensation package for the local market, including performance-based commissions.
• Training: Comprehensive 1-month professional paid training plus a nesting period.
• Benefits: Paid food vouchers and private health insurance.
• Culture: Dynamic, multicultural team with motivational contests and regular team-building activities.
• Growth: Real opportunities for personal and professional development within a leading BPO company.

Are you a communicative professional ready to combine service excellence with sales success? Apply today to join the German team in Ruse!