Norwegian Speaking Customer Support – Emergency Roadside Assistance

Norwegian Speaking Customer Support – Emergency Roadside Assistance

Location: Greece – Athens On-site or Remotely within the country (Relocation Mandatory)

Professional Crisis Management in a Global Environment

We are seeking a reliable Norwegian-speaking Roadside Assistance Specialist to join our international automotive support team. In this role, you will be the primary point of contact for Norwegian-speaking drivers requiring urgent assistance. This position is based in Greece, offering a stable professional environment where your ability to handle critical situations is rewarded with a high quality of life, a Mediterranean climate, and a welcoming international community.

Responsibilities

• Emergency Coordination: Respond to incoming calls from Norwegian-speaking drivers requiring roadside assistance, towing, or technical support.

• Logistics Management: Coordinate with local service providers, mechanics, and towing companies to ensure timely help for the customer.

• Technical Guidance: Provide initial troubleshooting for common automotive issues and manage car rental or alternative travel arrangements when necessary.

• Documentation: Maintain accurate, real-time logs of incidents and service progress using specialized automotive software.

Requirements

• Native or C2-level Norwegian and professional proficiency in English.

• Mandatory: EU Passport or a valid permit to work in Greece. (Residence permits from other EU countries are not sufficient for employment in Greece).
• A professional, calm, and empathetic communication style, especially in high-pressure situations.

• Strong multitasking skills and the ability to navigate complex geographical and logistical data.

Relocation & Benefits

• Standard Relocation Package: We provide your flight to Greece and 2 weeks of hotel accommodation upon arrival to ensure a smooth and comfortable transition.

• Work Flexibility: Choose between our modern, high-tech hub in Athens or work 100% remotely from any location within Greece.

• Financial Package: Competitive monthly salary with 14 payments per year (including Christmas, Easter, and summer bonuses).
• Professional Perks: Full paid training, private health insurance, and structured opportunities for career advancement within the automotive and logistics sector.

• Lifestyle: Benefit from a work-life balance that allows you to enjoy world-class fresh cuisine and 300 days of sunshine a year.

Join Our Team

Take the next step in your career by joining a team that values your Norwegian language expertise while living in one of Europes most beautiful destinations. Submit your application today to start your professional journey with us in Greece.