French Speaking Customer Support – Telecommunications & Connectivity

French Speaking Customer Support – Telecommunications & Connectivity

Location: Greece – Athens On-site (Relocation Mandatory)

Professional Service in the Global Connectivity Sector

We are seeking a professional French-speaking Telecommunications Specialist to join our international support team. In this role, you will be the primary point of contact for French-speaking customers navigating the complexities of modern mobile, broadband, and fiber-optic services. Based in Greece, you will benefit from a high standard of living, exceptional local cuisine, and a Mediterranean climate that offers over 300 days of sunshine annually.

Key Responsibilities

• Service Troubleshooting: Assist French-speaking customers with connectivity issues, network configurations, and hardware setup for routers and mobile devices.
• Account & Billing Support: Manage inquiries regarding service plans, contract renewals, and billing discrepancies with professional precision.
• Product Consultations: Provide expert advice on mobile data packages, international roaming, and high-speed internet solutions tailored to customer needs.
• Technical Logistics: Coordinate with field technicians and logistics teams for service installations or equipment replacements.
• Quality Assurance: Maintain high satisfaction levels by delivering efficient, solution-oriented support via phone, chat, and email.

Requirements

• Language: Native or C2-level French and professional proficiency in English.
• Legal: Mandatory EU Passport or a valid permit to work in Greece. (Note: Residence permits from other EU member states are not valid for employment in Greece).
• Technical Aptitude: A strong interest in telecommunications technology and digital connectivity.
• Professionalism: An organized, patient, and customer-focused mindset with excellent communication skills.

Relocation & Benefits

• Relocation Package: Paid flight to Greece and 2 weeks of hotel accommodation upon arrival to ensure a smooth transition.
• Financial Package: Competitive monthly salary with 14 payments per year (including Christmas, Easter, and summer bonuses) and performance-based incentives.
• Professional Perks: Full paid training on proprietary telecom software, private health insurance, and structured opportunities for career advancement.
• Lifestyle: Benefit from a lower cost of living and a work-life balance that allows you to fully experience the history and natural beauty of Greece.

Join Our Team

Experience a career that values your language expertise while offering a significant lifestyle upgrade in the heart of the Mediterranean. Submit your application today to start your professional journey with us in Greece.