Job Openings German-speaking Customer Advisor

About the job German-speaking Customer Advisor

German-Speaking Customer Advisor (Remote in Greece or Athens Office)

About Us

We are Kats Recruitment, proudly partnering with a global outsourcing leader in Greece to deliver outstanding customer experiences. Join our dynamic, international team where youll engage directly with German-speaking customers across leading brands and industrieseither remotely from anywhere in Greece or from our Athens office.

‍ Role & Key Responsibilities

  • Support German-speaking customers over phone, email and occasionally live chat. 
  • Deliver exceptional customer service and meet weekly/monthly targets. 
  • Document every customer interaction accurately in our CRM system. 
  • Participate in team initiatives, provide feedback and help improve processes. 
  • Adapt quickly to changing information, systems and customer needs. 

Requirements

  • Native or C1+ level German.

  • Good level of English (minimum B2). 

  • Comfortable working independently and as part of a team. 

  • Strong PC skills, able to work with internet-based applications and CRM systems.
  • Flexible and adaptable mindset; ability to manage process changes. 
  • Willingness to be based in Greece (remote anywhere in Greece or Athens office) or relocate accordingly. 
  • IMPORTANT: We can only proceed with EU citizens or people who have a valid EU work permit for Greece.

What We Offer

  • Flexible work-from-home option anywhere in Greece, or in our Athens office. 

  • Competitive salary package.

  • Private health insurance. 

  • Relocation support where applicable (for candidates willing to relocate to Athens). 
  • Friendly, international team with a positive working atmosphere and development opportunities. 

Why Join Us?

If youre looking to use your German and English in a vibrant, multicultural environment, enjoy flexibility to work remotely (or from beautiful Athens), and want to be part of a company that values your contributionthis is your opportunity. Lets grow your career together and make a real impact.
Let Talent Flow. Let Careers Grow.