French Speaking Customer Support – Fitness & Health Technology

French Speaking Customer Support – Fitness & Health Technology

Location: Greece – Athens On-site (Relocation Mandatory)

Professional Support for the Global Health & Wellness Sector

We are looking for a professional French-speaking Fitness App Specialist to join our dedicated support team for a leading global health and wellness platform. In this role, you will assist users in the French market as they track their health goals, manage subscriptions, and navigate digital workout programs. Based in Greece, you will join a professional environment that values health and work-life balance, while enjoying 300 days of sunshine and the world-renowned Mediterranean lifestyle.

Key Responsibilities

• Technical Guidance: Assist French-speaking users with app synchronization, wearable device integration (smartwatches/trackers), and troubleshooting performance issues.
• Subscription Management: Handle inquiries regarding premium memberships, billing cycles, and promotional offers with professional precision.
• User Success: Provide clear instructions on how to use app features such as meal planning, workout logging, and community challenges.
• Feedback Coordination: Gather user feedback on app functionality and report technical bugs to the development team to improve the French-speaking user experience.
• Problem Resolution: Resolve account access issues and data privacy inquiries following strict security protocols.

Requirements

• Language: Native or C2-level French and professional proficiency in English.
• Legal: Mandatory EU Passport or a valid permit to work in Greece. (Note: Residence permits from other EU member states are not valid for employment in Greece).
• Professionalism: An active interest in health, fitness technology, or digital wellness trends.
• Skills: Excellent communication skills with a patient and motivating approach to user support.

Relocation & Benefits

• Relocation Package: Paid flight to Greece and 2 weeks of hotel accommodation upon arrival to ensure a smooth transition.
• Financial Package: Competitive monthly salary with 14 payments per year (including Christmas, Easter, and summer bonuses).
• Professional Perks: Full paid training on health-tech platforms, private health insurance, and structured career development.
• Lifestyle: Enjoy a lower cost of living and a lifestyle that promotes wellness, with access to fresh Mediterranean cuisine and outdoor activities year-round.

Join Our Team

Advance your career in the booming health-tech industry while enjoying a superior quality of life in one of Europes most beautiful destinations. Submit your application today to start your professional journey with us in Greece.