Danish Speaking Customer Support – Media & Streaming Services

Danish Speaking Customer Support – Media & Streaming Services

Location: Greece – On-site or Remotely within the country (Relocation Mandatory)

Professional Service in the Global Entertainment Sector

We are seeking a Danish-speaking Media Support Specialist to join our dedicated team supporting a leading global streaming platform. As digital entertainment continues to evolve, we provide a professional environment where your expertise ensures a seamless experience for viewers in Denmark. Based in Greece, you will benefit from a high standard of living, exceptional local cuisine, and a Mediterranean climate that offers over 300 days of sunshine annually.

Responsibilities

• Technical Troubleshooting: Assist Danish-speaking subscribers with issues related to playback quality, account connectivity, and device compatibility across various platforms (Smart TVs, consoles, and mobile).

• Subscription Management: Handle inquiries regarding billing, membership tiers, and payment processing with precision and professionalism.

• Content Guidance: Provide expert information on library features, localized content availability, and platform navigation.
• Service Excellence: Maintain high satisfaction levels by delivering efficient, solution-oriented support through chat, email, and phone.

Requirements

• Native or C2-level Danish and professional proficiency in English.
• Mandatory: EU Passport or a valid permit to work in Greece. (Please note that non-EU residence permits from other countries are not sufficient for employment in Greece).
• A professional interest in digital media, streaming technology, and consumer electronics.

• Excellent communication skills and a patient, helpful approach to problem-solving.

Relocation & Benefits

• Premium Relocation Package: We provide your flight to Greece and 4 full weeks of hotel accommodation to ensure a stress-free transition as you find your new home.
• Work Flexibility: Choose between our modern, high-tech hub in Athens or work 100% remotely from any location within Greece.

• Financial Package: Competitive monthly salary with 14 payments per year (including standard holiday bonuses) and performance-based incentives.
• Professional Development: Comprehensive paid training, private health insurance, and clear pathways for career advancement within a global organization.

Join Our Team

Experience a career that values your skills while offering a lifestyle upgrade in the heart of the Mediterranean. Submit your application today and begin your professional journey with us in Greece.