Application Support Engineer
- Working knowledge of SQL Databases & basic network configuration
- Working Knowledge of IT Hardware and Software
- Ability to learn and master employer-specific software
- Complex problem solving
- Resolve IT application-related incidents, service requests and problems in a timely and efficient manner in line with Business requirements.
- Employ appropriate application maintenance, support and incident management processes and procedures to support and maintain IT applications, and to investigate and resolve IT application-related incidents.
- Coordinate with teams and resolve all complex application and system issues.
- Design and maintain expertise in flow of application process and systems related to company.
- Supervise all alerts related to application and system procedures and provide services proactively.
- Bachelor Degree in Computer Engineer, Computer Science, IT or other related fields
- At least 3 years experience in JAVA software development or other programing languages
- Experience working with one or more from the following; web application development, Unix environments, mobile application development, information retrieval, networking, developing large-scale software system, version control system, and/or security software development
- Fresh grad is also welcome