Privacy Policy

Privacy and data protection policy

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data, repealing Directive 95/46/EC (hereinafter RGPD), Law 34/2002 of 11 July, on information society services and electronic commerce (hereinafter, LSSI-CE) and the Organic Law 3/2018, on Personal Data Protection and guarantee of digital rights KEEPLER DATA TECH SL guarantees the protection and confidentiality of personal data, of any kind provided by our customers, in accordance with the provisions of the General Regulation on Personal Data Protection.

The Data Protection Policy of KEEPLER DATA TECH SL is based on the principle of proactive responsibility, according to which the Data Controller is responsible for the compliance of the regulatory and jurisprudential framework, being able to prove it before the corresponding control authorities.

The data provided will be treated in the terms established in the RGPD, in this sense KEEPLER DATA TECH SL has adopted the levels of protection that are legally required, and has installed all the technical measures within its reach to avoid the loss, misuse, alteration, unauthorized access by third parties, exposed below. However, the user must be aware that Internet security measures are not impregnable.

Responsible for treatment: Who are we?
Title: KEEPLER DATA TECH, S.L
CIF: B88017785
Address: Calle Libertad 20, 28004, MADRID
Telephone: 622 689 603
E-mail: finance@keepler.io
We are a company registered in the Mercantile Registry of Madrid; Volume 37134; Book 0; Folio 171; Section 8; Page 662810; Inscription 1 ( 8.02.18).

Purpose of processing: What will we use your data for?
All data provided by our customers and / or visitors to the website of KEEPLER DATA TECH, S.L or its staff, will be included in the register of personal data processing activities, created and maintained under the responsibility of KEEPLER DATA TECH, S.L, essential to provide the services requested by users, or to resolve doubts or issues raised by our visitors. Our policy is not to develop profiles about users of our services.

Legitimacy of treatment: Why do we need your data?
a) Contractual relationship: This is the one that applies when you purchase one of our products or contract any of our services.
b) Legitimate interest: To attend to the queries and claims that you present to us and to manage the collection of the amounts owed.
c) Your consent: If you are a user of our website, by ticking the box on the contact form, you authorise us to send you the communications necessary to respond to the query or request for information raised.

Recipients: With whom do we share your data?
We do not transfer your personal data to anyone, except for those public or private entities to which we are obliged to provide your personal data in compliance with any law. For example, the Tax Law obliges us to provide the Tax Agency with certain information on economic operations that exceed a certain amount. In the event that, apart from the cases mentioned, we need to disclose your personal information to other entities, we will first ask for your permission through clear options that will allow you to decide in this regard.

Communication: Where could we send your data?
We will not make international transfers of your personal data for any of the above purposes.

Conservation: How long will we keep your data?
We will only retain your personal data for as long as is necessary to achieve the purposes for which it was collected. In determining the appropriate retention period, we examine the risks involved in the processing, as well as our contractual, legal and regulatory obligations, internal data retention policies and our legitimate business interests described in this Privacy Notice and Cookie Policy. In this sense, KEEPLER DATA TECH, S.L. will keep the personal data once the relationship with you has ended, duly blocked, during the prescription period of the actions that could derive from the relationship maintained with the interested party. Once blocked, your data will be inaccessible to KEEPLER DATA TECH, S.L, and will not be treated except for its availability to public administrations, judges and courts, for the attention of possible responsibilities arising from treatment, as well as for the exercise and defense of claims before the Spanish Agency for Data Protection.

Security: How are we going to protect your data?
We use all reasonable efforts to maintain the confidentiality of personal information that is treated in our systems. We maintain strict levels of security to protect the personal data we process against accidental loss and unauthorised access, processing or disclosure, taking into account the state of technology, the nature and risks to which the data is exposed. However, we cannot be held responsible for your use of the data (including username and password) you use on our website. Our staff follows strict privacy rules and if we hire third parties to provide support services, we require them to abide by the same rules and allow us to audit them for compliance.

Your rights: What rights can you exercise as a data subject?
Please note that you may exercise the following rights:
– Right of access to your personal data, to know which data are being processed and the processing operations carried out with them;
– Right to rectify any inaccurate personal data;
– The right to delete your personal data, where this is possible (e.g. for legal reasons);
– The right to limit the processing of your personal data where the accuracy, legality or necessity of the processing of the data is doubtful, in which case we may retain them for the exercise or defence of claims.
– Right of opposition to the processing of your personal data, when the legal basis that enables us to process the indicated is our legitimate interest. KEEPLER DATA TECH, S.L will stop processing your data unless it has a legitimate interest or it is necessary for the defence of claims.
– The right to the portability of your data, when the legal basis that enables us to process it is the existence of a contractual relationship or your consent.
– Right to revoke the consent granted to KEEPLER DATA TECH, S.L To exercise your rights, you may do so free of charge and at any time by contacting us at the following address: C/ Carrera San Jerónimo, 17, 4º, 28014, MADRID, attaching a copy of your National Identity Document.

Guardianship: Where can you file a claim?
If you understand that your rights have been disregarded by our entity, you can file a complaint with the Spanish Data Protection Agency, through any of the following means:
.- Electronic Headquarters: https://www.aepd.es
.- Postal address: Agencia Española de Protección de Datos, C/ Jorge Juan, 6, 28001, Madrid
.- Telephone: 901.100.099 y 912.663.517 Formulating a claim at the Spanish Data Protection Agency does not entail any cost and the assistance of a lawyer or solicitor is not necessary.

Updates: What changes may there be in this Privacy Policy?
KEEPLER DATA TECH, S.L reserves the right to modify this policy to adapt it to new legislation or case law that may affect compliance with it. In order to ensure compliance with regulations on the protection of personal data, KEEPLER DATA TECH, S.L has received consulting and advisory services from clickDatos.