Job Description:
Job overview
The Operations Manager will oversee daily operations of the Food and Beverage department, ensuring efficient processes, exceptional customer service, and adherence to quality standards. This role requires strong leadership, organizational skills, and a passion for the food and beverage industry.
*Key Responsibilities:*
- Manage and coordinate all aspects of food and beverage operations, including inventory management, staff supervision, and compliance with health and safety regulations.
- Develop and implement operational strategies to enhance customer satisfaction and streamline processes.
- Monitor and analyze financial performance, including budgeting, forecasting, and cost control.
- Train, mentor, and evaluate staff to promote a high-performance culture.
- Collaborate with suppliers and vendors to maintain quality and efficiency in product sourcing.
- Conduct regular inspections to ensure compliance with sanitation, health, and safety regulations.
- Address customer inquiries and complaints promptly and professionally.
*Qualifications:*
- Proven experience in operations management or a similar role within the food and beverage industry.
- Strong leadership, communication, and interpersonal skills.
- Ability to analyze data and make informed decisions.
- Proficient in Microsoft Office and relevant industry