Job Description:
Job Title – Operations Manager
Location – Guam
Employment Type – Full Time, On Site
Industry – Food and Beverage / Restaurant Operations
Job Category – Operations / Restaurant Management
Position Overview
The Operations Manager is responsible for overseeing daily restaurant operations, ensuring high quality food, exceptional service, and strong operational performance. This role provides leadership across front of house and back of house teams while maintaining compliance with food safety standards and local regulations. The Operations Manager drives staff performance, customer satisfaction, and overall operational efficiency in a high volume restaurant environment.
Key Responsibilities
Oversee daily front of house and back of house operations
Ensure food quality, service standards, and guest satisfaction
Lead, train, and manage restaurant staff
Monitor costs, inventory, and operational performance
Ensure compliance with food safety standards and local regulations
Handle customer concerns and support a positive dining experience
Qualifications
Education
Bachelors degree in Hospitality, Business, or a related field
Management Experience
At least five years of experience in restaurant or hospitality management
Operational Knowledge
Strong understanding of food safety, cost control, and daily operations
Leadership Ability
Proven experience managing teams and complex operations
Communication Skills
Excellent communication, problem solving, and interpersonal abilities
Work Authorization
This position is open to international applicants and may be processed under the H 1B visa program for employment in Guam, a United States territory.