Job Description:
CRM Manager - onsite - Athens
Who we are:
We are the next big name in the world of betting and gaming! Were
redefining the industry by combining cutting-edge technology, innovative
products, and a commitment to delivering the ultimate entertainment
experience. We believe in creating an exciting and dynamic workplace
where your ideas can make an impact.
Were searching for a results-oriented and innovative CRM Manager to
take our customer engagement strategies to the next level. The ideal
candidate will bring a wealth of experience in customer lifecycle
management, segmentation, and personalized marketing, ideally within the
gaming or betting industry.
Responsibilities:
Work with game providers to ensure a diverse and appealing game
portfolio.
Manage and maintain relationships with business stakeholders.
Create and maintain product and process documentation on an ongoing
basis
Owning the day-to-day management of the Casino website, inc.
scheduling of marketing banners, content & menus
Collaborate with the marketing team to develop and execute promotional
campaigns.
Analyze the effectiveness of promotions and adjust strategies as needed.
Develop and implement strategies to attract and retain players
Assisting with VIP and other customers communications via email and
SMS
Requirements:
Minimum of 5 years of experience in the online gaming or casino industry,
and at least 2 years in a managerial role. Excellent understanding of online casino operations and player behavior.
Proficient in data analysis and performance metrics.
Ability to develop and implement strategic initiatives.
We offer:
Competitive salary and benefits based on experience
Yearly bonus
Excellent career growth
Fun and creative work environment
Informal workplace
All the tech gear you need to work smart
The role is for full-time employment in Kallithea Athens, Greece