Social Planning Manager

Team Segment: Music

KKCompany Technologies, Asias leading AI multimedia technology group is dedicated to creating values for customers with core businesses of multimedia technologies, digital cloud, and AI applications.

At KKCompany, we believe in Innovation Made Simple, and technology is the answer to the struggles faced by every industry. Since its establishment two decades ago, KKCompany has expanded its portfolio, including KKBOX, BlendVision and Going Cloud. KKBOX is the worlds first platform bringing legal music streaming service to the public. It utilizes state-of-the-art streaming technology to enable excellent user experience. Our flagship brands and a base of international clients enable us to accumulate extensive data and advance analytical capabilities. The strengths along with our abundant experience in brand management help businesses achieve digital transformation successfully. We serve over tens of millions of consumers and enterprise clients in Asia cross a broad spectrum of industries such as telecommunication, multimedia, online education, fitness, smart retail and more.

KKCompany now has over 500 employees across offices in Tokyo, Singapore, Taipei, Kaohsiung, and Hong Kong.

Responsibilities:

1. Lead Social Planning Team

• Align cross-functionally and partner closely with the GM and senior managers to set measurable brand-growth objectives and align Social Planning with company-wide strategies.
• Define OKRs and roadmap; own budget and performance targets related to content promotion projects
• Mentor and upskill team members, fostering continuous learning and cross-functional knowledge sharing.

2. Industry & Trend Insight

• Track local and global music/culture trends; translate insights into social-first strategies
• Ensure KKBOX content mix remains fresh, diverse, and locally relevant on multiple social channels

3. Label & Artist Relations

• Build senior-level relationships with labels, distributors, artist management
• Promote KKBOX and new features; educate partners to maximize platform impact

4. Social & Community Growth

• Co-drive social voice with Editorial team across all channels
• Execute content promotion, brand storytelling, user-feedback loops, and selected commercial collaborations

5. Process Excellence

• Design and refine workflows to improve campaign execution, data sharing, and partner servicing
• Champion a positive, collaborative, and fast-moving work environment

Requirements:

• Passionate evangelist for KKBOXs mission and brand
• 5 + years in label/artist relations, digital music services, or media; strong local-genre network
• Proven success in music/entertainment marketing; fluent in current digital & social tactics
• Exceptional relationship-building, negotiation, and presentation skills
• Data-literate; adept at using analytics to set KPIs and measure ROI
• Highly organized; able to manage multiple projects and tight deadlines with meticulous detail
• Experience coordinating stakeholders across teams and markets
• Up-to-date knowledge of music-industry and cultural trends
• Familiarity with content-management systems and digital supply-chain processes (nice-to-have)
• Fluent written and spoken English; Mandarin or another Asian language a plus