Administration Supervisor - Botswana

Our client in Botswana is looking for an Administration Supervisor to manage lodge operations, drive efficiencies, oversee staff and guest experience, and ensure smooth day-to-day administrative performance.

Qualifications (5)
Matric with a qualification in Hospitality or Business Management.
Minimum 5 years' experience managing lodge or hospitality operations.
Strong understanding of guest services and lodge administration.
Good computer literacy and financial understanding.
Experience working with staff, guests, and external stakeholders.

Key Responsibilities (5)
Oversee daily lodge administration, operations, and staff coordination.
Manage budgets, cost control, and business efficiency initiatives.
Build relationships with guests, staff, community, and industry partners.
Drive guest experience improvements across all touchpoints.
Ensure compliance with policies, procedures, and service standards.

Key Skills (5)
Strong leadership and people management ability.
Excellent communication and interpersonal skills.
High level of organisation and administrative control.
Financial awareness and problem-solving mindset.
Professional, proactive, and service-driven approach.