Introduction

We are built almost entirely on the strength of remarkable people who give passionately to their jobs, work tirelessly, look after guests beautifully, and care for the communities and environments that surround them.

Every single staff makes a huge difference to the company's success and its contribution to the world, regardless of their role or function. For this reason, we choose people very carefully — they are the strength and the future of the company.

Duties & Responsibilities

Key Outputs / Responsibilities

Food Quality and Standards

• Overall responsibility for the standards of the food product on the island, including guest and staff food.
• Ensure all food presentation and standards align with the Styling Guide and lodge food identity.
• Take the food product and experience on the island to the next level across all areas, including:
  • Dishes
  • Menus
  • Guest experiences
  • Kitchen controls
  • Staff food
• All food going out to guests must be checked by the Head Chef or Sous Chef.

Kitchen Operations

• Implement kitchen standards and make regular visits to the staff kitchen and canteen.
• Maintain excellent stock control, ordering processes, stock rotation, and stock management.
• Ensure proactive maintenance of kitchen equipment and handle ordering where necessary.
• Maintain a high standard of hygiene and a clean work environment.

Menu Development

• Create seasonal menus based on:
  • Guest dietary requirements
  • Guest preferences
  • Seasonal produce available.

Staff Development and Management

• Develop and train chefs to improve their individual skills and support promotion opportunities where possible.
• Manage departmental administrative duties, including:
  • Staff files
  • Off-day schedules
  • Hygiene standards.
• Promote good discipline and fair treatment within the department and the lodge overall.
• Act as a role model for the team.

Budget and Sustainability Management

• Manage departmental budgets and work within set budget targets.
• Monitor and support company sustainability goals and waste management within the department.

Communication and Coordination

Maintain excellent and regular communication with:

• All chefs
• Heads of Department
• Lodge Management
• Suppliers
• Guests

Guest Interaction

• Meet guests on arrival whenever possible.
• Learn and remember guests' names and understand their dietary requirements and expectations.
• Maintain regular interaction with guests to build relationships and gather feedback.
• Ensure awareness of special dietary requirements for both guests and staff.

Collaboration

Maintain strong interaction with our Food Fundis, including:

• Inviting feedback
• Exchanging ideas
• Being open to suggestions
• Sharing experience

Desired Experience & Qualification

Qualifications and Experience Required

• Must hold formal culinary qualifications (minimum Diploma).
• Minimum 2 years of management experience, preferably within a 5-star hospitality operation.
• Ability to work under pressure.
• Excellent and consistent attention to detail.
• Must be guest-focused, positive, committed, hardworking, and eager to learn.

Key Skills Required

• Passion for food and culinary experiences
• Ability to lead a team effectively
• Strong day-to-day and long-term management skills
• Ability to motivate staff to consistently deliver
• Ability to think and act creatively within a team
• Good knowledge of hospitality operations, including:
  • Butler service
  • Housekeeping
  • Laundry
• Computer skills

Personal Characteristics

• Passion for creating exceptional guest experiences
• Genuine interest in people and guest satisfaction
• Strong interpersonal skills; open and approachable
• Diligent, meticulous, and self-motivated
• Strong communication skills
• Willingness to share knowledge, teach, and inspire others
• Bright, enthusiastic, energetic, and caring personality
• Smart, clean, and presentable appearance

Interested?

If this role interest you please apply here on Pnet or visit follow our Linkedin Page for similar roles https://www.linkedin.com/company/kl-recruitment/?viewAsMember=true

You can also subscribe to our YouTube channel for more roles and interview/career tips -https://www.youtube.com/@klrecruitment