Front Office Associate (Pampanga)

POSITION: Front Office Associate

LOCATION: Clark, Pampanga

JOB QUALIFICATIONS:

• Bachelor’s College Degree in Business Administration, Tourism/Hotel and Restaurant or other related courses
• At least six (6) months to one (1) year of work experience as Front Office Associate.
• Fresh Graduates are welcome to apply
• Skills : Customer Service, Verbal and Written Communication, Accuracy and Attention to Details and Interpersonal Skills
• Willing to work onsite from in Makati from Monday to Saturday

JOB DESCRIPTION

1. Deliver excellent customer service and maintain professional conduct with vendors, clients, and guests
2. Maintain a polished, well-groomed appearance aligned with company standards
3. Handle incoming and outgoing emails, calls, and correspondence efficiently
4. Manage visitor registration and access
5. Keep the reception desk clean, organized, and fully stocked with essential supplies
6. Ensure permits, certifications, and required documents are valid and properly displayed
7. Coordinate meetings and schedules to prevent conflicts
8. Assist with approval and monitoring of gate passes and work access permits
9. Organize and maintain records, files, and documents in compliance with ISO standards
10. Maintain updated client and vendor contact information
11. Monitor consumables and track stock levels and usage
12. Support daily and weekly housekeeping activities across managed properties
13. Ensure preventive maintenance schedules are followed for facilities and equipment
14. Conduct customer feedback surveys to gather insights on services
15. Recommend improvements to streamline administrative processes and enhance service delivery

Interested applicants can directly send their resume/cv to the following emails with SUBJECT: Savills Applicant_FOA (Pampanga)

• sheila.retardo@kmcmaggroup.com
• kyla.deyro@kmcmaggroup.com
• careers@kmcmaggroup.com