XTN-FC2E490 | PROJECT OPERATIONS LEAD

We are looking for more than just an administrator; we are seeking a future 
leader. This is a high-visibility, long-term growth role designed for a professional 
who thrives on organization and is ready to evolve alongside a growing business. 
As the Project Operations Lead, you will act as the "right hand," bridging the gap 
between client interactions and internal execution. You aren't just managing 
tasks; you are ensuring the heartbeat of our operations remains steady. For the 
right person, this role is a stepping stone to a leadership position where you will 
eventually train and lead future recruits. 

• Health Insurance/HMO
• Enjoy unlimited MadMax Coffee
• Diverse learning & growth opportunities
• Accessible Cloud HR platform (Sprout)
• Above standard leaves 

Accountability & Timeline Management: Actively monitor project 
milestones and hold internal team members accountable for deadlines. 
You are the "enforcer" who ensures nothing falls through the cracks. 
Executive Support & Client Interaction: Join client-facing meetings (on
camera) to provide support, capture high-level notes, and represent the 
brand with professional communication. 
Active Learning & Observation: Shadows the Lead during client and 
internal interactions to understand the nuance of the business. We need 
an active learner who asks "why" and anticipates next steps rather than 
waiting for instructions. 
Task Ecosystem Management: Maintain and optimize our task-tracking 
workflows within Trello and Microsoft Teams. 
Documentation: Produce excellent, structured meeting notes and project 
documentation that the team can rely on for clarity. 

Solid Experience: You must have proven experience in Project 
Management or Project Administration. This is not an entry-level/green 
role. 
o Task Mastery: Exceptional task management skills with a "check-it
twice" mentality. 
o Software Proficiency: Expert-level familiarity with Trello and MS Teams. 
Decent technical skills in MS Word and Excel are required. 
o Communication: Exceptional written and spoken English. You must be 
comfortable and professional while on camera with clients. 
o Leadership Potential: A desire to grow into a management role as the 
business scales.

CATEGORY REQUIREMENT 
Project Management 3-5 Years (Must have managed timelines/internal teams) 
Software Mastery 2+ Years (Power-user of Trello/Teams/Excel) 
Supply Chain 1-2 Years (Preferred, but can be industry-adjacent) 
Leadership Potential 1+ Year (Experience mentoring a junior or leading a small 
squad) 
Client-Facing Experience 2+ Years (Experience in a role that required professional 
presentation -Account Management, Client Success, or 
Consulting). 
Administrative/Operations 
Support 
2+ Years (Experience as an Operations Coordinator, Executive 
Assistant (to a high-level lead), or Project Admin)

Supply Chain Experience: Direct or peripheral experience in Supply 
Chain (logistics, procurement, operations) is a significant advantage.