XTN-A6E5157 | ACCOUNT COORDINATOR

Key Responsibilities Administrative & Coordination Support • Assist with the preparation, formatting, and processing of client contracts, presentations, and internal documents. • Maintain and update the client database (CRM) with high levels of accuracy and attention to detail. • Track and manage campaign bookings, confirmations, creative assets, and schedules. • Support Directors with day-to-day administrative operations side and client servicing task

Creative & Marketing Assistance • Create and edit marketing materials, presentations, and social media assets using Canva and Office (basic Photoshop skills highly regarded although not essential). • Assist in the development of LinkedIn posts, client mailers, and updates. • Support the post-campaign reporting process, helping coordinate data and imagery for case studies. Client and Campaign Support • Assist with the briefing and delivery of campaigns, ensuring smooth coordination between internal and external stakeholders. • Help manage the day-to-day needs of client accounts with professionalism, efficiency, and exceptional attention to detail. • Ensure campaign documentation, POPs (Proof of Posting), and PCA (Post Campaign Analysis) reports are delivered accurately and on time. • Pulling together site lists and contract in excel using existing templated format

Team Collaboration • Work closely with the Business Development Director and senior leadership team to support overall business goals. • Proactively suggest improvements to processes, documents, and templates — we welcome fresh ideas and efficiencies, especially where AI and automation could help. • Be a team player with a can-do attitude, ready to support the team on broader initiatives when needed (e.g. client events, lunches, entertainment planning). Key Skills & Attributes • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). • Experience using Canva essential; basic Photoshop knowledge highly desirable. • High level of accuracy and attention to detail in all work produced. • Strong organisational skills with the ability to juggle multiple tasks and deadlines. • Confident working with contracts and understanding basic terms and conditions. • Excellent written and verbal communication skills — a natural and professional communicator. • Proactive, solutions-focused mindset with a genuine desire to learn and grow. • Positive attitude, strong work ethic, and a collaborative approach to working in a small team. Bonus Skills (Highly Regarded) • Experience in media, marketing, or advertising industries. • Ability to edit or create basic videos or animations in Canva. • Exposure to reporting platforms or data interpretation (e.g., MOVE, Lumos

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