INT-EA6E213 | IT OSS INTERNSHIP

IT OSS Part-Time Employment is responsible for providing technical and non-technical assistance to all end-users and IT infrastructure support.

• You’ll be interacting with key players such as C-level executives from enterprise-level organizations which can expand your skills and network.
• Making sound decision-making and flexibility to ensure team dynamics and productivity.
• Hybrid work setup
• Competitive salary and benefits
• HMO + free dependent
• Access to KMC's exclusive pantry (MadMax Coffee, Fresh Fridge)
• Diverse learning & growth opportunities
• Accessible Cloud HR platform (Sprout)
• Above standard leaves

· Assist staff performing system back up and maintenance functions

· Assist network and hardware troubleshooting

· Assist in updating user and technical documentation

· Run calls to troubleshoot desktop and PC problems

· Provide help desk support to staff requiring technical assistance

· Assist with building and deploying desktop computers and laptops images for deployment.

· Other responsibilities as directed by supervisor.

· Excellent customer interface skills

· Good interpersonal communication skills

· Strong communications skills, both written and oral

· Candidate must possess at least Bachelor's in Computer Science/Information Technology or equivalent

· Preferably with 300 to 800++ hours (about 1 month+) internship requirements

· Willing to be assigned in multiple locations

· Willing to work on shifting schedule, Holiday, weekends, and Night shift

· No work experience required