INT-59A8996 | DEV SUPPORT INTERN

The IT Assistant Intern will support the IT team in maintaining accurate technical documentation, assisting with basic IT troubleshooting, and providing day-to-day operational support. This role is ideal for a student or fresh graduate looking to gain hands-on experience in IT support, systems documentation, and enterprise technology environments.

• You’ll be interacting with key players such as C-level executives from enterprise-level organizations which can expand your skills and network.
• Making sound decision-making and flexibility to ensure team dynamics and productivity.
• Access to KMC's exclusive pantry (MadMax Coffee, Fresh Fridge)
• Diverse learning & growth opportunities
• Accessible Cloud HR platform (Sprout)

• Create, update, and maintain IT documentation such as system and application guides, SOPs (Standard Operating Procedures), User manuals and FAQs, Asset inventories and configuration records.
• Document common IT issues and their resolutions for internal knowledge bases.
• Provide first-level support for basic IT issues (hardware, software, network, and access-related concerns).
• Do small troubleshooting and code debugging.

• Currently pursuing or recently completed a degree in Information Technology, Computer Science, or a related field

• Basic understanding of:

  • Computer hardware and operating systems (Windows/Mac)

  • Common office productivity tools and applications

  • Basic networking concepts

• Strong written communication skills, especially for documentation

• Detail-oriented with good organizational skills

• Willingness to learn and follow IT processes and best practices

• More than 300 hours requirement.