XTN-CC7E145 | PROJECT MANAGER

The Project Manager will drive operational excellence by analyzing performance data, optimizing workflows, and leading process improvement initiatives across the organization. This role partners closely with cross-functional teams to build reporting frameworks, ensure compliance, and deliver data-driven insights that support efficiency, accountability, and continuous improvement.

• Health Insurance/HMO 
• Enjoy unlimited MadMax Coffee
• Diverse learning & growth opportunities
• Accessible Cloud HR platform (Sprout)
• Above standard leaves

• Analyze operational data from Filevine, LeadDocket, and productivity systems to identify trends, bottlenecks, and improvement opportunities.
• Build, automate, and maintain dashboards and KPI reports for leadership visibility.
• Document workflows and SOPs, and lead process improvement initiatives across departments.
• Train teams and facilitate calibration meetings to ensure consistent process adoption.
• Develop compliance audit parameters, conduct audits, and implement corrective action plans.
• Lead quarterly process improvement projects from scoping to evaluation.
• Coordinate tasks, communication, and timelines across cross-functional teams.
• Prepare weekly and monthly reports using clear data visualization and storytelling.
• Partner with other departments to support continuous improvement efforts.
• Audit bonus calculations, monitor KPIs, and address discrepancies with leadership. 

• 5–7+ years of experience in legal operations, process improvement, or related roles
• Demonstrated success in data analysis, reporting, and project management
• Strong portfolio of impactful process improvement projects
• SQL knowledge or advanced expertise in Excel/Google Sheets.
• Background working in the GY shift 

• Lean Six Sigma Black Belt certification strongly preferred
• Strong background in business intelligence, analytics, and performance metrics (preferred)
• Certifications such as PMP or Lean Six Sigma (preferred)
• 2+ years of hands-on experience with Filevine, LeadDocket, or similar legal CRMs