- Team Leadership:
- Lead and mentor a team of RPA developers.
- Foster a collaborative and innovative team environment.
- Conduct performance reviews and provide feedback.
- Project Management:
- Oversee the entire lifecycle of RPA projects from initiation to completion. Ensure projects are delivered on time and within budget.
- Develop and manage project plans, including timelines, milestones, and resource allocation.
- Solution Design:
- Design, develop, and implement RPA solutions to meet business requirements. Conduct process assessments to identify automation opportunities.
- Feasibility Analysis:
- Conduct feasibility studies to evaluate the potential for automation.
- Analyze existing processes to determine suitability for RPA and provide recommendations based on cost-benefit analysis.
- Documentation:
- Create and maintain comprehensive documentation, including technical design documents, process design documents, and process maps.
- Ensure documentation is up-to-date and accessible to relevant stakeholders.
- Best Practices Implementation and Code Reviews:
- Ensure adherence to best practices in the design, development, and deployment of RPA solutions.
- Implement coding standards and guidelines.
- Perform code reviews to ensure high-quality and efficient code.
- Identify and address potential issues or improvements in the codebase.
- Provide constructive feedback to developers and RPA admin supports.
- Project Stakeholders Collaboration:
- Work closely with stakeholders to understand their needs and ensure the RPA solutions align with business objectives.
- Facilitate meetings to gather requirements and provide updates.
- Manage stakeholder expectations and ensure clear communication.
- Issue Resolutions:
- Troubleshoot and resolve issues that arise during the development and deployment of RPA processes.
- Implement robust error handling and exception management.
- Ensure minimal downtime and quick resolution of issues in collaboration with RPA Admins.
- Training and Development:
- Conduct training sessions for end users and other developers to ensure effective use of RPA tools.
- Develop necessary training materials and user guides.
- Provide ongoing support and guidance/consultations to business users and citizen developers for low-code/complexity automations.
- Governance and Performance Monitoring:
- Stay updated with the latest developments in RPA technology and implement new tools and techniques as appropriate.
- Evaluate and recommend new RPA tools and platforms.
- Ensure the team is trained on new technologies and methodologies.
- Establish and manage governance frameworks for RPA projects.
- Assist in defining and enforcing policies and procedures for RPA development and deployment alongside the Enterprise/Sr. Director of Applications.
- Ensure compliance with Amkor IT regulatory and Infosec standards.
- Monitor the performance of RPA systems to ensure they meet the set KPIs and deliver expected results.
- Implement monitoring tools and dashboards.
- Conduct regular performance reviews and optimizations.
- Process Improvements:
- Continuously seek opportunities to improve and optimize RPA processes.
- Conduct post-implementation reviews to identify areas for improvement.
- Implement feedback loops to ensure continuous enhancement.
- Reporting:
- Provide regular updates and reports to senior management on the progress and impact of RPA initiatives.
- Develop and present performance metrics and dashboards.
- Highlight key achievements and areas for improvement.
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