XTN-2864611 | PROCESSING ASSOCIATE

As a Processing Associate, you will play a pivotal role in the mortgage loan operations by directly assisting the Processing Manager. Your efforts will focus on executing key procedural steps essential for the efficient processing of mortgage loans. This includes handling documentation, interacting with vendor portals, and ensuring tasks are completed accurately and timely.

This role provides a unique opportunity to develop expertise in the financial and mortgage processing sector. You will gain hands-on experience with various operational processes and digital tools, enhancing your professional growth in a supportive, fast-paced remote work environment. Additionally, the position offers the chance to directly contribute to the success and efficiency of mortgage processing operations, making a tangible impact within the company.

• Book notary or embassy appointments efficiently on behalf of clients, ensuring all legal and procedural requirements are met.
• Submit applications and requests through online vendor portals accurately, adhering to set guidelines and timelines.
• Handle financial transactions such as making appraisal or insurance payments in accordance with standard operating procedures (SOPs).
• Monitor and track the completion of tasks, providing regular status updates to the Processing Manager to ensure all processes are on track.
• Assist in the organization and storage of important documentation within internal systems, maintaining a high level of accuracy and accessibility.
• Identify and flag any incomplete or incorrect submissions, initiating correction processes to maintain the integrity of operations.

• Strong organizational skills with an ability to manage multiple tasks and deadlines efficiently.
• Detailed understanding and ability to follow SOPs and detailed instructions without deviation.
• Proficiency in using online tools, forms, and vendor portals, with a focus on accuracy and speed.
• Excellent communication skills, ensuring clear and prompt reporting on task status and any issues encountered.

• A proactive attitude towards problem-solving and the ability to adapt quickly to new challenges in a remote setting.
• Keen attention to detail, particularly in reviewing documents and data entries.
• Capability to work independently with minimal supervision, maintaining high productivity and quality of work.
• A willingness to learn new skills and technologies relevant to the mortgage processing industry.