About the job XTN-CC4D938 | CREDIT LIAISON OFFICER
With over 16 years of experience, Debt Busters is one of Australia’s most trusted partners for financial freedom. Join our team of experts and gain unrivaled knowledge of debt and learn how to identify and implement the perfect solution for our client’s financial problems.
Be well rewarded while making a meaningful impact on people’s lives by solving their financial problems and setting them on a path to becoming debt-free and feeling financially confident. Our systems are unique and have been developed to support you in achieving your best. Furthermore, we are committed to continuously improving our operations and expanding our market presence, for which we invite you to join in our journey!
As an experienced Creditor Liaison Officer, you hold a crucial position in our organization, dedicated to helping clients find the optimal debt relief solution. You will collaborate closely with our Debt Management Consultants and clients, assuming a critical role in alleviating their financial burdens. This will involve developing alternative payment plan proposals that are both affordable for our clients and meet the requirements set by the creditors. Your exceptional problem-solving skills will be instrumental in this process, all while ensuring strict adherence to our policies and relevant legislation.
- Enjoy working from a comfortable Metro Manila office (free ice cream Fridays!)
- Join an international team that continuously work together to achieve success.
- Work alongside passionate co-founders, who get a kick out of seeing their team succeed.
- Enjoy a great work/life balance.
- Excellent earning potential.
- Ongoing training and support provided
- Gain access to coaching and counselling with our EAP partner, Uprise.
- Opportunity to salary sacrifice formal qualifications so you can always be learning.
Prepare and issue Letter of Authority to Financial Institutions
Outbound communication via email and phone call to Financial Institutions collecting information of client’s debts.
Retrieve and review client’s credit file for client’s debts, repayment history and insolvency related information
Review client’s bank statement for client’s debts, repayment history and insolvency related information.
Input client’s debt details to Sales force.
Negotiate payment arrangement/hardship assistance with Financial Institutions.
Assisting insolvency manager with pre-lobby and information gathering from Financial Institutions.
Answering creditor inquiries via email and phone calls in relation to file updates, dividend payments and bank account details update etc.
Prepare and issue Letter of Authority to Financial Institutions
Outbound communication via email and phone call to Financial Institutions collecting information of client’s debts.
Retrieve and review client’s credit file for client’s debts, repayment history and insolvency related information
Review client’s bank statement for client’s debts, repayment history and insolvency related information.
Input client’s debt details to Sales force.
Negotiate payment arrangement/hardship assistance with Financial Institutions.
Assisting insolvency manager with pre-lobby and information gathering from Financial Institutions.
Answering creditor inquiries via email and phone calls in relation to file updates, dividend payments and bank account details update etc.
Prepare and issue Letter of Authority to Financial Institutions
Outbound communication via email and phone call to Financial Institutions collecting information of client’s debts.
Retrieve and review client’s credit file for client’s debts, repayment history and insolvency related information
Review client’s bank statement for client’s debts, repayment history and insolvency related information.
Input client’s debt details to Sales force.
Negotiate payment arrangement/hardship assistance with Financial Institutions.
Assisting insolvency manager with pre-lobby and information gathering from Financial Institutions.
Answering creditor inquiries via email and phone calls in relation to file updates, dividend payments and bank account details update etc.