Sales Support Specialist

Sales Support Specialist

Full-Time | Office-Based (Flexible Remote When Required)

At KNE, we operate in a precision-driven, mission-critical environment where disciplined execution protects margins, reduces risk, and builds long-term customer trust.

We are looking for a structured and commercially aware Sales Support Specialist to strengthen the backbone of our sales Department.

This is not a coordination role.
This is a commercial control role.

Success in this position means every tender is accurate, compliant, margin-protected, and submitted with discipline.

Role Purpose

The Sales Support Specialist enables revenue generation by:

• Preparing structured, compliant tenders and proposals
• Protecting margins through disciplined cost build-up
• Ensuring documentation accuracy and version control
• Coordinating with OEM factories and suppliers
• Reducing commercial risk before contract award

You enable Sales Engineers to focus on winning projects — while you ensure clarity and control behind every offer.

Key Responsibilities

• Prepare commercial proposals aligned with project specifications
• Compile compliance matrices, deviation logs, and clarification records
• Coordinate with OEM factories for quotations, configurations, and lead times
• Support detailed cost build-ups (equipment, logistics, installation, risk allowances)
• Protect margin assumptions and validate commercial calculations
• Highlight scope gaps, contractual inconsistencies, and commercial risks
• Maintain structured documentation and version control
• Update CRM / ERP systems with pipeline and tender status
• Support post-submission clarifications and revisions

What Were Looking For

Education:
Bachelors degree in Engineering, Business Administration, or related field

Experience:
Experience in tendering, estimation, sales coordination, or commercial support
Elevator & escalator industry experience is an advantage

Technical Skills:
MS Excel (Intermediate–Advanced)
CRM / ERP systems
Strong documentation discipline

Languages:
Arabic & English

Core Competencies:

• Strong commercial awareness
• Margin sensitivity and risk thinking
• High attention to detail
• Ability to read BOQs and technical documentation
• Deadline discipline in tender-driven environments
• Structured communication and accountability

Working Environment

Office-based role with flexibility to work remotely.

Availability outside standard working hours may be required during critical tender submission periods.

Self-discipline, ownership, and structured execution are essential for success.

At KNE, we value ownership, accountability, and doing it right the first time.