Sales Associate

Lattitude has an immediate full-time opening for our Sales Associate team in Frisco, TX, supporting the continued expansion of smart home and integrated security services. This role serves as a strong foundation for individuals interested in long-term growth from within in sales and leadership. We offer hands-on training in home automation fundamentals, security system onboarding, smart technology communication, and management of modern home initiatives.

As a Sales Associate, you will build practical skills in customer communication, smart home ROI, and performance tracking. Ensuring customer satisfaction in a way that suits their needs means offering support through every step. Using established sales systems and outreach strategies, our Sales Associates develop a professional framework designed to support advancement into senior sales, consulting, or leadership roles within the home technology and security industry. Get ready to roll up your sleeves and begin a long-lasting, rewarding career!

We Are Looking For A Sales Associate To:

• Speak with customers to explain home automation programs and assess system eligibility.
• Record confidential customer information accurately within our customer database.
• Act as the face of the brand, ensuring each customer has a positive experience with their tech transition.
• Assist with account setup by collecting required information and verifying system installation details.
• Answer customer questions clearly and professionally regarding smart devices, mobile app integration, and monitoring services.
• Maintain accurate records in CRM systems to track activity and follow-ups.
• Identify customer needs and recommend appropriate security and automation bundles.
• Attend weekly sales meetings and ongoing training sessions with fellow Sales Associates.
• Work closely with internal teams to ensure a smooth, high-tech customer experience.

What We Offer Our Sales Associates:

• Complete training and hands-on experience in tech sales

• Clear performance and advancement opportunities

• Supportive team environment with ongoing coaching

• Experience using CRM and digital sales tools

• Opportunity to work in a fast-growing tech industry

We Are Looking For A Sales Associate With The Following:

• High school diploma or GED required.
• 1+ years experience in a customer service, sales, consumer tech, telecommunications, or outreach role preferred (but not required).
• Excellent listening skills and a strong customer focus.
• Attention to detail, strong organizational skills, and proficiency in data entry.
• Exceptional conflict resolution abilities.
• Passion for smart technology, home automation, or modern security solutions.
• Comfortable using technology and CRM systems.
• Goal-oriented, reliable, and motivated to learn.
• Ability to work in a fast-paced, customer-focused environment.
• Reliable transportation is required.