Uttarakhand Operations Senior Associate

Rudrapur, Fluency in Hindi and English

Support on-ground program implementation including guiding and mentoring district teams, government stakeholder liasioning, district officer & teacher training, community interventions, donor management, internal & external documentation.

Role Expectations

*All the below-mentioned tasks would be key to your role. The following requirements are not mentioned in order of priority.

• Oversee and ensure effective implementation of Labhya's Anandam program across multiple districts.

• Drive operational alignment by translating state-level program goals into actionable plans for the district teams.

• Ensure rigorous data collection, tracking, and reporting across districts. Monitor progress and quality of implementation through data review, field observations and feedback from stakeholders.

• Troubleshoot escalated issues from field teams, ensuring proactive resolution and consistent engagement with state/district/block officials.

• Coordinate and lead planning for partner visits, reviews, and presentations involving external stakeholders.

• Directly supervise, coach and mentor Operations Associates and Field Officers across districts.

• Identify capacity gaps in the team and design learning opportunities or recommend interventions.

• Strengthen and maintain relationships with senior district-level government officials and key stakeholders.

• Represent Labhya in high-level district/state meetings when delegated by the State Lead.

• Liaise with Labhya's curriculum, training, communications, and founders office teams to ensure the field perspective is well integrated.

• Lead or co-lead training sessions for teachers, officials, and internal team members.

• Provide strategic input into the design and delivery of training modules, toolkits, and workshops based on ground insights and feedback.

• Analyse field data, identify patterns or implementation bottlenecks, and provide actionable insights to the State Lead.

• Support documentation of impact stories, case studies, and reports for internal and external audiences.

• Drive continuous improvement by identifying and piloting innovations in operational systems or field processes.

• Provide input to the State Lead on strategy formulation, risk mitigation, and long-term sustainability planning.

Educational Qualification

• Bachelor's/Master's in education, social science, or equivalent.

Experience

• At least 5 years of experience in working with government stakeholders, teacher training programs facilitation and liaisoning.

• On-ground experience with children and youth. 

• Previous experience of managing teams , working with school officials or government officials, managing multiple stakeholders, including senior stakeholders for projects.

Characteristics

• Fluent in both Hindi & English (Written and spoken) (non-negotiable)

• Willingness to relocate to the said districts in Uttarakhand. (non-negotiable)

• Readiness and preparedness to commute in the hilly terrain of Uttarakhand.

• An understanding of Social Emotional Learning, mental health, psycho-social development, and psychology will be preferred.

• Working proficiency in Google Docs, Google Sheets, Google Slides, etc

• Possesses strong relationship-building, communication, and organisational skills.

• Ability to solve problems using particular lenses, best practices, and frameworks.

• Willingness to learn and grow together with the team.

• Comfortable with event planning.

• Ability to handle multiple projects/ tasks and experience end to end

If you're someone who's driven by purpose, excited to build, and energised by ambiguity in service of children's well-being, we'd love to hear from you. We care more about your drive, alignment, and willingness to build in the grey than ticking every box.