Dementia Navigator

Are you passionate about supporting individuals living with dementia and the caregivers who walk alongside them? Do you thrive in a role where compassion, connection, and coordination come together to truly change lives?

At Home Harmony is seeking a Dementia Navigator to join our innovative GUIDE Program, a collaborative care model designed to enhance the dementia care experience for patients and their families. In this highly impactful, non-clinical role, you'll serve as a trusted guide—helping families navigate the complexities of dementia with clarity, confidence, and support.

What You'll Do

As a Dementia Navigator, you will be the consistent, compassionate point of contact for patients and caregivers throughout their journey. You will:

• Build meaningful relationships with participants and caregivers as their primary non-clinical contact
• Provide education on dementia progression, caregiving strategies, and safety planning
• Welcome and onboard new participants, ensuring a smooth and supportive start to the program
• Conduct monthly check-ins to assess needs, offer guidance, and identify changes in condition or caregiver stress
• Collaborate closely with Nurse Navigators, Advanced Practice Providers, and interdisciplinary team members
• Coordinate access to community resources, including respite care and support services
• Reinforce care plans to ensure participants feel confident implementing recommendations
• Accurately document interactions and updates within program systems
• Participate in team meetings, case reviews, and ongoing program development
• Ensure compliance with CMS GUIDE program standards and organizational policies

What You Bring

Required:

• High school diploma or equivalent (Bachelor's degree preferred)
• Experience in dementia care, caregiving, social services, or a related field
• Strong understanding of Alzheimer's disease and related dementias
• Exceptional communication and interpersonal skills
• A compassionate, patient-centered approach to supporting families
• Strong organizational skills and attention to detail
• Comfort using technology and documentation systems

Preferred:

• Certification or formal training in dementia care (e.g., Certified Dementia Practitioner)
• Experience in community-based programs, senior services, or care coordination

How You'll Work

• Full-time position
• Onsite during initial onboarding and training
• Hybrid schedule after orientation:
  • 4 days onsite
  • 1 day remote

What Sets You Apart

You are someone who:

• Leads with empathy and communicates with care and clarity
• Is comfortable navigating emotionally complex situations
• Thrives in a team-based, collaborative environment
• Is resourceful, proactive, and solutions-oriented
• Adapts easily in a growing and evolving care model

Why This Role Matters

This is more than a job—it's an opportunity to profoundly impact the lives of individuals living with dementia and those who care for them. As a Dementia Navigator, you'll help reduce caregiver burden, improve quality of life, and ensure participants receive the right support at the right time.

If you're looking for a role where your work truly matters, we'd love to connect with you.